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Terms of use of the website, application, and services

Welcome to ICHOR Fitness P.C., a company situated at 18 Ipokratous St., 14563 Kifissia, Athens Greece, with registration number 168053201000 (the “Company”). This text is intended to inform our clients about the terms that apply to the safe and legal use of our services, whether provided in person, via videoconference, and/or through the use of our website portal and mobile application. Please read the following information carefully, regarding internationally recognized terms and conditions.

The Company may at any time modify the terms and conditions of website, application, and services, and clients/visitors must always check for possible changes. If you continue to use the website, application, and services, it is presumed that you explicitly and unconditionally accept the modified terms and conditions. Please note that, by using our website, application, and services, it is assumed that you unreservedly accept all the terms herein.

The Company’s services refer to the direct and taped transmission of personal fitness training and nutrition programs as well as online fitness and nutrition coaching, customized to suit the needs and capabilities of individual clients. Αll company representatives (are professionals whose qualifications are clearly described on our website. The programs provided to you by them will be based on our professional expertise and our assessment of your personal needs, expectations and capabilities.

The website application, and services are addressed exclusively to clients over eighteen (18) years of age. The Company does not bear any responsibility for the use of the website, application and services by minors, who have stated false information, while at the same time reserves the right to compensation by those legally responsible for any damage suffered by their false statement.

In order to enjoy our website, application and services, you will need to register as a member of ICHOR. Programs and one-off services are available for purchase and the price of the subscription will be proportional to the package of services and the duration of those you choose.

Registration and Membership

In order to use our services, you will first need to register and open a member account. Upon receipt of your request, we will send you a confirmation of receipt and a questionnaire including a Physical Activity Readiness Questionnaire (PAR-Q) and within days contact you to discuss the program most suitable for you to join. After purchasing your selected program and submitting payment under the payment terms described therein, we will forward you a contract between you as a member and the Company referencing the terms herein and you will receive accesses which will allow you to use our platform and access your selected program. The electronic submission of the registration or renewal application is considered acceptable as a signed document. By virtue of this agreement, you as a member acquire the right to have access to the services you purchased.

To purchase services, you may be redirected to another website (such as VirtuaPay, Paypal or Viva Wallet) to complete your purchases. If necessary, the intermediary may collect payment information to facilitate the transaction. We do not process or keep copies of your credit card for your transactions on the website. This information is processed directly by the contracted transaction provider.

ICHOR Fitness reserves the right to accept or reject, at its sole discretion, any application for membership. If the application of a candidate member is accepted by ICHOR, the registration is considered to be complete on the date the subscription is paid.

Membership (and generally all rights arising from it) is strictly personal and non-transferable in any way and to any third party. Lending or granting the use of access codes to any third party and reproducing any training or nutrition plans is prohibited. The Company does not bear any responsibility for any harm or injury caused to a third party who is following the training or nutritional advice intended for someone else, while at the same time reserves the right to compensation by those legally responsible for any damage suffered as a result. The Company is not obliged to replace or transfer the purchased package/registration to another user/member. Purchased programs are non-refundable and non-redeemable in case of non-use of the package selected by the member.

The Company reserves the right to block or expel or delete a member whose access may endanger the Company or other members, or third parties, or a member who in any way violates the terms herein. In case of exclusion, expulsion or deletion of the member for any of the above reasons, the Company is not obliged to refund the member or compensate him.

You have the right to terminate your contract, without stating the reasons, by submitting a written request to joanne.massios@ichor.fitness. Such termination is followed by a penalty equal to the discount you enjoyed according to the duration of the program you chose (ie., for clients who purchased a 12-month membership, the cancelation penalty will be equal to EUR 60 for each month of discounted membership you enjoyed; for clients who purchased a 6-month membership, the cancelation penalty will be equal to EUR 30 for each month of discounted membership you enjoyed.) Following the above, you’ll no longer have access to content you’ve already purchased.  Exceptionally, in case you exercise the right to cancel your program within 14 days from purchase, we will refund the subscription price you have paid, deducting what corresponds proportionally to the part of the program you have already accessed. 

ICHOR Fitness services allow you to make use of your own equipment and resources whether at home, in a gym of your choice, while you travel, at any time and place of your choosing. Our team may recommend equipment and facilities that meet your needs, the supply of which is not included in the cost of the membership and may be purchased at your own expense, by a supplier of your choice. We advise that you contact a certified supplier who will also provide you with a guarantee for the products in question, so as to avoid any injuries during their use, due to material failure.

Disclaimer of Warranty

The use of the Company’s services is at your own risk. The information provided to you through videoconferences, on our website and on our application is not intended to replace, and does not in any way replace, medical advice. Do not start any exercise or diet program if your doctor advises against it. The coaching given to you by Company’s representatives should not be interpreted as medical.

You accept and acknowledge that following the exercise and activity programs provided by the Company you engage in certain risks regarding various physical factors – harm and/or injuries, which are inherent in the participation in any physical activity or exercise and/or to the improper use of equipment.

You will be given guidance on how to perform the exercise programs and use any equipment safely. It is your responsibility to ensure that equipment and tools are in good working order and are properly installed. It is necessary to follow instructions and training protocols that will be given to you to avoid injuries. The Company assumes no responsibility in case of performing exercises/using equipment without following the instructions as well as in case of performing exercises/following nutrition coaching, that are harmful to your physical integrity, due to a reason that you have not informed us about. In the event that you feel unwell or injured as a result of using our program, you should immediately cease and contact a specialist.

We make no representations or warranties that the use of our services will give you the desired result, since the actual outcome of the training/nutrition program depends on factors such as the correct or not use of the program, exercise adherence and frequency, physical condition, diet and other personal factors which we have no knowledge of and control over and for this reason we cannot be responsible.

Website and Application Content – Intellectual Property

The Company may change the content of the website and application at any time, even suspend access to the website, or terminate it indefinitely.

Anything provided in the form of advertising to members/visitors through the website is in no way, directly or indirectly, an encouragement, advice or prompt to perform any action but it is at the discretion of the member/visitor to evaluate the information provided and to act at its discretion.

The website and application and its content, such as the trademarks and insignia of the Company, the name and the distinctive title, services offered, including training programs and nutrition coaching, software intended for users, photos, images, graphics, texts, illustrations, audio and/or image files, (hereinafter: the « Content “), is the intellectual property of the Company (with the exception of copyrights of third parties, partners and entities, as well as the intellectual property of the software which belongs to the company that has built the website, the domain name, the source code and software) and is under the protection of the relevant intellectual and industrial property provisions of European law and international conventions and treaties.

This Content is expressly prohibited from being, either totally or partially, transferred, sold, assigned, conceded (with or without consideration), commercially exploited, copied, modified, reproduced, retransmitted, transmitted, distributed, sold or downloaded with or without any way or means by Users and / or any third party.

Users are obliged to compensate for any damage to the Company due to violation of rights of the same and / or third parties or misuse or illegal use of the Website’s content.

Links-Relations with third parties

The Website may contain links to other websites which are under the responsibility of third parties. The Company does not control the availability, content, privacy policy, quality and completeness of third party web sites services, as well as services and / or stores to which it may refer via links, hyperlinks  and other actions. Therefore, the Company does not bear any responsibility for any problem that arises during the visit or use of third party website services or third party services.

The Company in no case should be considered to embrace or accept the content or services of the websites and pages to which it refers or that it links to them in any other way.

Personal Data

The management and protection of the personal data of the users of the website and members are subject to these Terms of Use, the Privacy which follows this text as well as the provisions of the European law on the protection of the individual with regard to the processing of personal data, as applicable.

Please study these texts carefully to understand our position and practice regarding your personal data and how we will handle it.

Statements & Disclaimers

The Company is not responsible for any claims of a civil or even criminal nature or for any damage by users of members to its website and application or third parties due to a reasonable inability to provide services, or any unauthorized interventions of third parties in services or information available through it.

The Company and its associates make every effort for the proper operation of the website and application, without guaranteeing that its operations or its servers will be uninterrupted or without any kind of error, free from viruses or other similar elements.

Applicable Law

The Terms of Use, as well as any modification thereof are governed by Greek law and the international terms of business, as incorporated into it. Any provision of the above terms becomes contrary to the Law, automatically ceases to be valid, without in any case affecting the validity of the other terms.

For any dispute between the Company and members, in relation to the interpretation and execution of the terms hereof, as well as in relation to the rights and obligations of the parties arising from the present, unless resolved amicably, it falls under the jurisdiction of the courts of Athens, Greece.

Contact information

In case you have any comments or questions about the terms of use/the registration process and membership rights, please contact joanne.massios@ichor.fitness.